Ethics, transparency, and integrity in all our relationships

At Kayama do Brasil, we believe that ethics, respect, and transparency are essential to build solid and lasting relationships with our employees, customers, suppliers, and business partners.

Our Complaint Channel is a space intended for reporting situations that may represent violations of our Code of Ethics and Conduct, internal policies, or applicable legislation.

Through this channel, you may report, in good faith, inappropriate conduct, irregularities, or practices that go against the principles and values of Kayama do Brasil.

What can be reported?

• Fraud and corruption: suspicions of bribery, undue favoritism, financial misconduct, or other illegal practices.
• Harassment and discrimination: situations of moral or sexual harassment, intimidation, prejudice, and discriminatory treatment.
• Conflicts of interest: situations in which personal interests may compromise professional decisions.
• Labor violations: non-compliance with labor rights, inadequate working conditions, or abusive practices.
• Commercial irregularities: anticompetitive practices, document falsification, irregular negotiations, and unethical conduct.
• Safety and environment: situations that may put people's health, safety, or the environment at risk.
• Other irregularities: any behavior contrary to legislation, the Code of Ethics, or company policies.

Confidentiality, respect, and protection

Kayama do Brasil recognizes the importance of providing a safe environment for irregular situations to be reported.

All complaints must be handled with seriousness, impartiality, and discretion, preserving the identity of the complainant and the people involved, in accordance with legal requirements.

We do not tolerate retaliation against people who file complaints in good faith, even when the reported facts are not confirmed after investigation.

How to file your complaint?

Use the form on the side to describe the situation with as much information as possible. Whenever possible, provide the date, location, people involved, and submit documents or other evidence that may contribute to the analysis.

Our commitment to you

Each complaint received will be forwarded for evaluation in accordance with the applicable internal procedures, ensuring responsible handling of information and respect for the rights of all parties involved.

Your voice is important for us to build a Kayama that is increasingly ethical, transparent, and responsible.

Kayama do Brasil — Our commitment to integrity strengthens trust in every partnership.